Your Safe Care Is Our Priority
It is our mission to deliver high-quality and compassionate care – this does not change with COVID-19. During this time, many patients have postponed medical attention or are in need of treating new symptoms. Delay of care could result in additional complications, increased risk of mortality or loss of function and decreased likelihood of complete recovery.
We are providing elective services to ensure access to healthcare for our community amidst COVID-19. Every precaution is being taken, combining infection prevention processes, training, testing and supply of personal protective equipment. The following resources are in place:
- Screening for all patients, visitors and staff prior to entry
- Social distancing practices including limiting visitors and vendors
- Separate care pathways for potential or confirmed COVID-19 patients
- Universal masking for all caregivers, staff and patients
- Rapid turnaround COVID-19 testing capabilities
- Ample inventory and pipeline of personal protective equipment
- Telemedicine capabilities for virtual screening and specialist consultations
- Heightened infection prevention policies across all sites of care
We continuously monitor our operations as well as the CDC, CMS and State COVID-19 guidance and adjust measures in place to ensure the safety of our patients, physicians and staff.
Preparing for a Procedure
Baptist Health System is pre-screening patients with scheduled needs prior to the day of surgery. If necessary, patients may also be tested on the day of the procedure using on-site testing capabilities available at Baptist Health System hospitals. Instructions to prepare for the procedure will also be shared at this time.
Safety on the Day of Procedure
What does “separating” COVID and non-COVID patients mean?
Potential COVID patients are isolated in areas designated for COVID care. Their pathway through the hospital is highly monitored and limited. All other patients will not wait, receive or recover from care with a known or potential COVID patient next to them. In addition, all patients and staff wear masks, we frequently clean spaces, visitors are limited and we practice social distancing.
How does the hospital ensure potential COVID-19 patients are being identified?
Rigorous screening and patient COVID-19 risk stratification protocols are in place. All patients that have scheduled care will be prescreened prior to surgery. Those that may have symptoms or are high-risk will receive a test and may have their care postponed. All patients arriving at the hospital for emergent care are screened prior to entry. If at any point a patient is suspected of being a potential COVID-19 patient, they are isolated and will receive a test.
How is the hospital keeping staff safe so that they do not infect me?
Hospital staff are well trained and experienced in managing infectious diseases. The hospital has provided universal masking, increased cleaning, increased supply of personal protective equipment (e.g., N-95 masks, gowns) and minimized staff who tend to both COVID and non-COVID patients. Additionally, the hospital is administering daily temperature checks to all employees.
How can I limit my time in the hospital?
Please follow instructions for preparing for your scheduled care and arrive at the time requested. If you arrive early, you may be asked to wait outside in your vehicle. Hospital staff will make every effort to be efficient before during and after your care. Hospital staff may pre-screen by phone and potentially administer post-care virtual visits. This will reduce your time in the hospital.
COVID-19 & Testing
Why do I need to be tested for COVID-19 prior to my procedure?
Your safe care is our priority. We are following state guidelines to ensure that patients can safely access care. Testing may occur several days in advance of your procedure.
What does the test entail?
The COVID-19 test is performed by a nasal swab. You will be guided through the process step by step.
How will I get the results of my COVID test and how soon will the results be available?
The hospital staff will connect you with the results. We require results the day before the procedure. If we do not receive results the day before, we may need to reschedule.
Our hospital is committed to providing you with safe, high quality and compassionate care. If you have any questions about your procedure or your visit to our hospital, please contact 833-850-5052.
Your Health Comes First
We have a flexible patient payment plan to support patients and their loved ones during this challenging time. Access to safe, high-quality care is the priority.
Up to 36 Months to Pay. $25/Month Minimum Payment.
Payment plans are available for most treatments and procedures. Unexpected or planned. Elective or required.
No Fees or Interest
Our Payment Plan Agreement option provides flexibility to pay the costs for your hospital visit with zero-interest, an APR of 0% and no application, membership or annual fees.
Convenient and Simple
We provide the ability to tailor monthly payments to your preferences including selecting the day of the month and setting up automatic, recurring payments.
Questions about the payment plans, financial estimates or financial assistance programs? Please call 833-850-5052 for more details.