Accessibility Statement

We are committed to providing a website that is accessible to the widest possible audience. To do so, we are actively working with consultants to update the website by increasing its accessibility and usability by persons who use assistive technologies such as automated tools, keyboard-only navigation, and screen readers.

We are working to have the website conform to the relevant standards of the Section 508 Web Accessibility Standards developed by the United States Access Board, as well as the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.1. These standards and guidelines explain how to make web content more accessible for people with disabilities. We believe that conformance with these standards and guidelines will help make the website more user friendly for all people.

Our efforts are ongoing. While we strive to have the website adhere to these guidelines and standards, it is not always possible to do so in all areas of the website. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage, please contact so that we may be of assistance.

Thank you. We hope you enjoy using our website.

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Concierge Navigator Program

BHS Great Expectations logoAny expectant mom knows the anticipation of the birthing experience is an exciting time but can sometimes be overwhelming. The Concierge Navigator Program called “Great Expectations” at North Central Baptist Hospital and St. Luke’s Baptist Hospital can help moms feel confident and comfortable before the big day arrives.

Contact our Navigator

What is a Patient Navigator?

Our Patient Navigators are a Registered Nurses who can answer your hospital related questions, help you navigate your way through the registration process, schedule classes, facilitate Neonatal Intensive Care Unit consultations when necessary and provide you with the latest important information.

Patient Navigators are available to you in the second and third trimesters, during your stay in the hospital, and after your delivery as you transition into parenthood. While in our care, we have experienced consultants available to guide you through the topics of lactation, circumcision, postnatal recovery, and answer any questions you may have.

Other benefits to make your journey easier:

  • Receive personal assistance with the pre-registration paperwork and financial estimate process.
  • Get help finding an obstetrician and/or pediatrician. stay including what to pack, information about breastfeeding and family centered care, hospital perks and infant security.
  • Discuss available classes and tours.
  • Get weekly updates specific to your gestation to help keep you on track.
  • Have a personal contact available for questions about the hospital and delivery process.

Moms deserve personal attention to ensure that pregnancy is as stress free as possible. That’s why a full time navigator will assist you in understanding what classes are available, how to get prepared, what to expect during your hospital stay and more.

Discuss what to expect during your hospital. To contact a Navigator please fill the form on page or email:

North Central Baptist Hospital

Kris Baxter

Kris Baxter, RN, BSN
(210) 297-4330

St. Luke's Baptist Hospital

Gina Tengler

Gina Tengler, BSN, BS, RN
(210) 297-5061

Convenient Online Pre-Registration

New and improved online pre-registration saves you time and hassle, and keeps your information at hand.

Patient Navigator (and Baptist Health System Mom) shares her patient experience at our North Central campus.

Contact our Navigator

By submitting this form you agree to receive periodic health-related information and updates. We welcome your comments, questions, and suggestions. We cannot give you medical advice via e - mail. To discuss any medical symptoms or conditions contact your physician or other healthcare professional. In the case of emergency, call 911 or go to the nearest emergency room immediately. Information on this page is secure. We value your privacy.

Find an OB/GYN

Fill out a contact form and we’ll call you to refer a doctor.

More Information