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About Coronavirus disease 2019 (COVID-19)


Baptist Health System is working closely with Metropolitan Health and the Centers for Disease Control and Prevention (CDC) to respond to any potential coronavirus cases in our area. We routinely treat infectious diseases at our hospitals. We have strong infection control policies, procedures, and systems in place to screen and treat patients. We are committed to keeping our patients, our staff, and our community safe. For more information about the coronavirus, go to the CDC website..

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Visitor Guidelines for COVID-19

Effective on 3/20/2020 at 9 PM

Thank you for choosing Baptist Health System for your healthcare needs. It is our privilege to care for you during your stay with us.

We are closely monitoring the outbreak of the novel (new) coronavirus (COVID-19), and we continue to work with the City of San Antonio Metropolitan Health District and the Centers for Disease Control and Prevention (CDC) to respond to any COVID-19 cases in our area.

Out of an abundance of caution and to ensure your safety and that of your family, we have instituted a no-visitor policy at all Baptist hospital locations effective immediately. Only a few exceptions will be made and with stringent screening processes in place.

Exceptions include:

  • Labor & Delivery and Postpartum Units
    • One individual who is appointed as the family’s sole designated visitor to visit throughout the entire course of the patient’s stay
  • NICU and Pediatric Units
    • Two individuals who are appointed as the family’s designated visitor to visit throughout the entire course of the patient’s stay
  • Acute Rehabilitation Unit
    • One individual who is appointed as the family’s sole designated visitor to visit throughout the entire course of the patient’s stay

NOTE:

  • Designated visitors must remain symptom free of any illness
  • Children of antepartum patients will be considered for visitation on a case-by-case basis
  • No minors under the age of 16 will be allowed
  • All visitors must undergo a rigorous screening process that includes a series of questions related to travel, and an analysis for fever and respiratory symptoms.

Thank you for your understanding of our need to ensure your safety and that of our patients and staff during this county and federally declared public health emergency.

Please communicate these policies with your loved ones. And, please don’t hesitate to speak to a member of our care team or a clinical manager who can help address your questions or concerns.

We are committed to keeping our patients, our staff and our community safe. It is our privilege to serve you.

Read more about how our parent company, Tenet Healthcare, is supporting our community through COVID-19.