Quality
A Community built on Quality
Here at Baptist, we’re committed to providing the most attentive staff and highest quality of compassionate care.
Patients and families who seek care and healing in our facilities deserve a safe, top-quality experience. That's why everything we do at Baptist Health System focuses on advancing patient care and satisfaction. These are important aspects of our community built on care – a community also built on quality.
“Baptist has taken great care to hand-select the best staffing, the best doctors, the best nurses, and the best techs,” says Dr. Stephen Reich, cardiac electrophysiologist. “Everyone has the patients in mind when it comes to making sure they’re cared for and comfortable and have a good experience at the hospital.”
Our patients and their families can expect to experience safe, reliable and compassionate care at Baptist Health System. We strive to create an environment that distinguishes our hospitals as preferred places to work, to practice medicine and to receive compassionate care.
Office of Quality Monitoring
Please see the below avenues that can be used to file a complaint:
The Joint Commission (TJC)
by Fax (630-792-5636) or by mail to the following address:
Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
Louise Batz Patient Safety Foundation
Baptist Health System has partnered with the Louise Batz Patient Safety Foundation to help save lives from preventable medical errors. Download the Batz Foundation Patient Safety Guide and their App.